Privacy Policy

We collect information that you provide directly to us and information collected automatically when you interact with our platform:

a) Information You Provide

• Account Registration: Name, email address, password, and role (student/instructor).
• Profile Information: Profile picture, bio, and professional details (for instructors).
• Course Content: Assignments, quiz responses, discussion posts, and progress data.
• Payment Information: Transaction details processed via Paystack (we do not store card numbers; Paystack handles payment security under PCI-DSS standards).
• Communications: Support messages, feedback, and email correspondence.

b) Automatically Collected Information

• IP address, browser type, operating system, and device information.
• Pages visited, time spent, links clicked, and referring URLs.
• Cookies and similar tracking technologies.

We use the information we collect to:

• Create and manage your Learnerium account.
• Process enrollments, payments, and issue certificates of completion.
• Deliver course content, track your learning progress, and personalise your experience.
• Communicate with you about your account, course updates, and platform news.
• Respond to your inquiries and provide customer support.
• Improve our platform through analytics and user feedback.
• Enforce our Terms of Service and legal obligations.
• Prevent fraud, abuse, and security threats.

Learnerium uses cookies and similar technologies to enhance your experience:

• Session Cookies: Required for login and security.
• Preference Cookies: Remember your settings and language.
• Analytics Cookies: Help us understand how you use our platform (e.g., page visit duration).

You can control cookies through your browser settings. Disabling essential cookies may impair platform functionality.

We do not sell your personal data. We may share information with:

• Instructors: If you enroll in a course, the instructor can see your name and progress.
• Payment Processors: Paystack receives your payment details to process transactions securely.
• Service Providers: Trusted third parties who assist in operating our platform (e.g., hosting, email delivery) under strict confidentiality agreements.
• Legal Authorities: When required by law, court order, or to protect the rights and safety of Learnerium or others.

We retain your data for as long as your account is active or as needed to provide our services. Upon account deletion, we will delete or anonymise your personal data within 90 days, except where we are required to retain it by law (e.g., financial records for 7 years as required by Nigerian tax regulations).

As a user of Learnerium, you have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Update or correct inaccurate information via your profile settings.
• Deletion: Request deletion of your account and associated data.
• Portability: Request your data in a structured, machine-readable format.
• Opt-Out: Unsubscribe from marketing emails at any time using the unsubscribe link in our emails.

To exercise your rights, email us at privacy@learnerium.com.

We implement industry-standard security measures including:

• SSL/TLS encryption for all data in transit.
• Hashed passwords (never stored in plaintext).
• Regular security audits and vulnerability assessments.
• Restricted access to personal data (role-based access control).

Despite our efforts, no method of transmission over the Internet is 100% secure. We encourage you to use a strong, unique password and to never share your credentials.

Our platform integrates with the following third-party services, each governed by their own privacy policies:

• Paystack — Payment processing (paystack.com/privacy)
• Google Fonts — Typography delivery
• Font Awesome — Icon library

We are not responsible for the privacy practices of third-party services. We encourage you to review their policies.

Learnerium is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete it immediately. If you believe a minor has used our platform, please contact us at privacy@learnerium.com.

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

• Posting a prominent notice on our platform.
• Sending an email notification to registered users.

Your continued use of Learnerium after the effective date constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

• Email: privacy@learnerium.com
• Operated by: JLM
• Address: Lagos, Nigeria